Shipping & Delivery
Last updated: August 28, 2026
1. Shipping coverage
NORYLI offers shipping to destinations supported at checkout. Available methods, costs, and estimated delivery times are displayed before payment.
2. Processing and delivery estimates
Orders are normally processed within 1–3 business days, excluding weekends and public holidays. Standard delivery is generally estimated at 7–14 business days after dispatch. These timeframes are estimates and are not guarantees.
3. Tracking
When tracking is available, we will email the tracking number after dispatch. If you do not receive tracking information or need help, contact support@noryli.com.
4. Address changes
Contact us as soon as possible if a delivery address is incorrect. We cannot guarantee changes after an order enters fulfillment. Customers are responsible for providing a complete and accurate address.
5. Customs and import charges
International orders may be subject to duties, taxes, or customs fees imposed by the destination. Unless checkout states otherwise, these charges are not included and are the customer’s responsibility.
6. Delays, loss, or damage
Weather, holidays, customs, and carrier disruptions may cause delays. If an order arrives damaged, incorrect, or appears lost, contact us within 7 days of delivery or the expected delivery date. Include the order number and clear photos of the item and packaging when applicable, and retain the packaging while we review the claim.
7. Contact
Shipping questions: support@noryli.com.